About this Privacy Notice
We value the personal data that individuals, clients and organisations choose to share with us and we take their privacy very seriously.
This Privacy Notice sets out the categories of personal data we may ask you to supply, why we need that data, how we will use it and how long we will retain it.
We are a data controller for the purpose of all personal data we process and our Data Protection Compliance Manager is Hamed Ovaisi.
We undertake to draw this Privacy Notice to the attention of all relevant parties, and should you engage our services we will take it to mean that you are satisfied with its contents. Should you have any concerns or wish to discuss the contents of this notice further, please contact our Data Protection Compliance Manager at firstname.lastname@example.org. We may update this notice from time to time and we recommend you refer to it regularly on our website.
What personal data might we need?
We will only collect the personal data necessary to facilitate our interaction with you, such as information that is necessary for the performance of a contract between you and us and information without which we would not be able to provide you with the requested services.
Categories of personal data we may collect from you include:
- Your identification details (e.g. your name and email address);
- Your bank details; and/or
- Information about your finances.
We do not seek to obtain personal data that falls outside the scope of this Privacy Notice and we kindly request that individuals do not furnish us with any unnecessary personal data. In accordance with data protection legislation we may destroy personal data supplied to us where we do not believe we have a sufficient legal basis to retain it. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Why do we need your personal data?
We process your personal data on the following bases:
- Processing is necessary for the performance of a contract we have with you, such as us providing you with legal or other services;
- Processing is required of us by law, for example, to provide you with legal services we may need your identification details to perform an anti-money laundering check; and/or
- Processing is undertaken for a legitimate interest pursued by us. For example, our commercial interest where we have provided you with some of our services we may contact you regarding other promotions or updates we believe might be beneficial to you.
- Processing is undertaken on the basis you have consented to it. For example, if you have signed up to our Legal Updates newsletter.
How will we use your personal data?
We may use your data in the following ways but only ever for the purpose for which it was collected:
- For recruitment purposes;
- To provide the services detailed on our website;
- To provide you with advice;
- To contact you about our services, promotions or updates;
- For invoicing purposes; and/or
- To comply with our legal obligations.
Third party processors
From time to time, only where necessary to facilitate our relationship with you, we may transfer your personal data to our third- party data processors. Processors have obligations under the data protection legislation with regards to your data as well as obligations in accordance with their contractual relationship with us. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. These third-party data processors include:
- Our professional advisers and auditors;
- Our IT service providers; and
- Third parties involved in hosting or organising events or seminars where you have informed us you wish to attend.
Where we have already provided you with our services in some way we may contact you with regards to other services, promotions or events that we believe you may be interested in. If you do not wish to hear from us, please let us know.
If you have given us your consent to contact you by email or other means for marketing purposes we will only use the personal data provided for this purpose and your details will not be passed to any third parties. You have the right to withdraw your consent for processing at any time and should you wish to do so, please contact the Data Protection Compliance Manager or follow the unsubscribe option in the email you receive. Once we have received notification that you have withdrawn your consent, we will no longer contact you for marketing purposes and, subject to our retention policy, we will dispose of your personal data securely.
Retaining your personal data
We have legal obligations as a company, an employer and a provider of legal services to retain records containing personal data, even after the main purpose of a relationship has ended, for example where we acted for you regarding the sale of your house and that sale has now completed. In accordance with our obligations, legal documents will be retained for 6 years, after which archived files are destroyed. Nevertheless, for all personal data, once our obligation to retain the data ceases, we will cease processing and destroy it.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting our Data Protection Compliance Manager.
We maintain appropriate security measures to prevent the misuse, loss or disclosure of your personal data.
This notice is relevant whether your personal data was obtained directly from you or where your information was provided to us by a third party. Where you have been referred to us, for example by an estate agent, we will assume you are aware of who provided us with your information as it is standard procedure for them to inform you. If this is not the case, please let us know at your earliest convenience.
You have the right to access the personal data we hold for you and the right to request that your personal data be rectified, erased or transported to another data controller. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. You may also request that we erase all your data that we hold or that we restrict processing. Should you wish to exercise any of these rights, please contact the Data Protection Compliance Manager.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to different parts of the site and for system administration purposes. We collect this information in a way which does not identify anyone. We DO NOT make any attempt to find out the identities or personal information of those visiting this website without making that clear.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org
The cookies used on this website are as follows:
- Google Analytics
This data is used to optimise our website for our visitors, however we will on occasions, use this data for marketing purposes, i.e. this data could be used to tell potential advertisers how many visitors we get to the website, where our visitors come from, what landing page they arrive on etc.
This data DOES NOT include any personalised identification information such as; names, telephone numbers, email addresses, mailing addresses, social security numbers, bank account numbers, credit card information.
We then use the information to compile reports and to help us improve the site and target our marketing. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
For more information on opting out of being tracked by Google Analytics across websites you use, visit this Google page: http://tools.google.com/dlpage/gaoptout. You can find out more about Google analytics and its policies at http://www.google.com/analytics/learn/privacy.html.